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Exploring women's health care experiences through an equity lens : Findings from a community clinic serving marginalised women

Prodan-Bhalla, Natasha; Browne, Annette J.

2019-06-04

Description

The objective of this study is to explore how marginalised women perceive and rate equity-oriented health care at a primary care clinic using items that evaluate patients' experiences of care. Sixty-seven women who experienced significant health and social inequities, and were seeking care at a women's only nurse practitioner primary health care clinic in Vancouver's Downtown Eastside, were invited to complete the questionnaire. Women's responses showed that Promote Emotional Safety and Trust and Overall Quality of Care were the most highly correlated domains, indicating the importance of the health care team in establishing trusting relationships, particularly for women who experience stigma and negative judgement when seeking care.